Operations Overview
The Operations section of Mative Cloud Fleet Management is the day-to-day control center for your logistics operation. It provides all the tools you need to create, schedule, dispatch, and track orders from start to finish.
What's in Operations
| Module | Function |
|---|---|
| Orders | Create, manage, assign, dispatch, and track all deliveries |
| Order Configurations | Custom order types with configurable workflows |
| Orchestrator | Multi-phase vehicle/driver allocation and route optimization |
| Scheduler | Driver shift scheduling and order timeline management |
| Service Rates | Pricing rules for order cost calculation |
| Service Quotes | On-demand price quotation for customers |
Order Workflow
Every order in Mative Cloud Fleet Management progresses through a defined lifecycle:
created → (scheduled) → assigned → dispatched → started → completed
| Status | Description |
|---|---|
created | Order has been created and is awaiting assignment |
scheduled | Order has been placed in a future time slot (optional) |
assigned | A driver and/or vehicle has been linked to the order |
dispatched | The order has been sent to the driver's FM Mobile app |
started | The driver has acknowledged and begun the order |
completed | The order has been fulfilled and closed |
Orchestrator
The Orchestrator is Mative Cloud Fleet Management's multi-phase planner. It supports complex sequential operations such as:
- Vehicle assignment based on capacity and proximity
- Route optimization across multiple stops
- Driver allocation according to availability and skills
This enables automated, optimized dispatching for high-volume or complex delivery scenarios.
Scheduler
The Scheduler provides a calendar-based view for:
- Planning driver shifts
- Distributing orders across time slots
- Visualizing the order timeline alongside driver availability
Service Rates
Multiple pricing calculation methods are supported:
- Flat fee — fixed price per order
- Distance-based — price calculated from route distance
- Weight-based — price based on cargo weight
- Zone-based — price determined by origin/destination zones
- Tiered pricing — graduated rates based on volume or distance thresholds